Our Services
Patient Advocate
The patient advocate is a liaison between patients and the T.J. Samson Community Hospital staff. Patient advocates strive to improve patient satisfaction, quality of care, and promote patient rights by facilitating communication with physicians, nurses and all other hospital services.
This service is offered to all patients, because we want to ensure that your stay or visit at the hospital is as convenient and comfortable as possible. If you are not satisfied with any aspect of your care, treatment or service provided, please bring this to the attention of your physician, nurse, house supervisor, other staff or the patient advocate. As health care providers, our goal is to address and resolve any concerns or answer any questions you might have in a timely, reasonable and consistent manner.
You may also contact the patient advocate office at (270) 651-4242 or (270) 651-4282. You can lodge a grievance with the state agency directly at (502) 564-2800.
For information regarding advance directives, contact the patient advocate office at (270) 651-4242 or (270) 651-4282.
Language Assistance
In compliance with Title VI of the Civil Rights Act and Executive Order 13166, T.J. Samson Community Hospital offers interpreting services free of charge for patients with limited English proficiency or hearing impairements so that we can communicate effectively with patients and meet their needs.
The hospital has a team of certified medical interpreters that can provide face-to-face and telephone interpreting services to assure accurate and safe patient communication, care, and treatment. You may contact the hospital operator at (270) 651-4444 or speak with a registration person for assistance.
